[Job-Vacancy] CUSTOMER SERVICE Urgently Required

 

 

PRISMAS  Executive Search      

     AIMES  Leadership Development

 

 

 

 

Our Client, International Freight Forwarding, is urgently seeking dynamic professionals to strengthen their growing team. We invite qualified executives to fill the following position:

 

CUSTOMER SERVICE

Urgently Required

 

Main Requirements:

• 3 - 5 years experience.
• English language.
• Computer literate.
• Background in freight forwarding company (international or large national company).
• Experience as Customer service or Sales.

 

Job Description:

·        In charge of specific accounts (Customers), for all kind of traffics (Air, Sea, Import, Export).

• Receives from the Sales the Selling, Purchase and instructions, on Traffic basis (Traffic Information Sheets).
• Prepares, with the Sales and/or Network the Standard Operations Procedures per Traffic.

• Receive the pre-alerts from Network, or Shipping Instructions from the Customers for the specific traffics.
• Receives Green Light from Network.
• Check that documentation is complete and correct (including invoices from Network).
• Prepares and dispatch to Operations the Shipment Information Sheets and the documentation, for each shipment.
• Follow-up each shipment with Network, Local Operations and Customers.
• Prepares requested Key Performance Indicators reports.

 

Salary: About Rp. 3 – 5 mio per month (Gross)

+ insurance coverage

Depending on experience and qualifications

 

Please Send your CV, Photograph, and Profile

 Now to

aimes@prismas.co.id

youdith.aimes@prismas.co.id

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