VACANCY
PT Panca Mitra Sinergi is a consulting services that has its specialization in Human Resources Management, located at Jakarta.
Our client is one of industry leading Inspection, Verification, Testing and Certification Company – anywhere in the world is looking candidate to fill below position :
MARKETING MANAGER
Responsibilities:
• Contribute to the growth of Company business and to achieve the pre-set targets through robust marketing and communications strategy, plans and campaign in place.
• Lead the implementation of marketing and communication, initiatives and best practices
• Set marketing KPI and monitor the results
• Marketing and Communications Strategy / Plan
• Overall marketing and communications strategy and execution plan of existing business;
• Go-To-Market (GTM) strategy and plans for new service and product initiatives.
• Ensure all planned marketing and communications campaigns and activities are executed within time-frame and budget.
• Ensure local marketing plan aligns with regional strategy, as well as the global initiatives.
• Identify, monitor and evaluate marketing KPI, and ROI for continually improvement.
• Conduct market research to identifying potential new business portfolio from prospect customers.
• Gather market intelligence and competitive analysis.
• Develop and execute marketing campaigns for existing and new services launches; with appropriate communication tools i.e. regular client webinars, white paper initiatives, website, email, etc.
• Conceptualise, develop and manage marketing communications materials to drive lead generation include website, newsletter, marketing assets
• Drive "through-partner marketing" campaign with identified influencer channels include associations, business partners, government bodies for demand and lead generation.
• Manage and execute all internal and external for local public relations and communications to bridge internal communication gaps and improve welfare, increase local market presence and positioning.
• KPIs for lead generation: number of leads, proposal/lead ratio (%), value of proposals, conversion rate from proposals to contracts (%), value of contracts, LC vs. campaign cost.
• KPIs for awareness and lead nurturing: open rate, bounce rate, # of impressions, click through rate, etc.
• Drive lead management policies and best practices, including the proper use of Cert Net and the monitoring of the local campaigns;
• KPIs: % of open actions in Cert Net (sales management platform), CRM sales pipeline, etc.
• Identify and execute events include trade fairs, seminars, user group, etc. to create brand awareness and drive sales pipelines.
• Execution of SGS Annual Quality Network Conference
• Develop and maintain a credible and effective marketing database for lead nurturing and lead generation activities.
• Develop and implement telemarketing frameworks and guidelines, including policy and procedure, workflow, documentation etc.
• Lead, manage, train, supervise and motivate a pool of telemarketing team.
• Understand the Voice-of-Customer
• Understand the needs / feedback from present and potential clients, like
• Analyze the results of the regular customer satisfaction survey;
• Lost Client Analysis (i.e. understand why customers left SGS) and and win-back strategy;
• Create cross sell and up sell opportunity for existing and new products and services;
• At all times, adopt a safe behaviour by exercising due regard for the health and safety of SGS employees in line with SGS policies and procedures
• At all times, comply with SGS Code of Integrity and Professional Conduct
• Effective coordination and strong collaboration with the local sales team and product managers regional and global marketing team
• To support regional/global marketing and other assignments, as and when it is needed.
Requirements:
• Bachelor degree in any discipline
• Have no less than 5 years of marketing domain experience, preferably in industrial inspection, verification, testing and certification services
• Knowledge of industry leading inspection, verification, testing and certification services
• Good Leadership, teamwork, analytical thinking and problem solving, planning, controlling and coordinating influencing skills
• Good written and verbal communication skills, including presentation skill
• Strong business sense and entrepreneur
• Able to lead and motivate the local marketing/telemarketing team
• Strong interpersonal skills
• Must be able to work independently without minimal supervision
• A self starter and fast learner that is quick to adapt to changes.
• Able to handle highly data and information confidentiality.
• Mature, responsible and open minded personality.
• Resourceful, enthusiastic, result driven, patience with problem-solving capability.
• Organise, meticulous and able to multi-task.
• Willing to contribute with ideas and recommendations.
SALES MANAGER - TRAINING SERVICES
Requirements:
• Bachelor degree in any discipline
• Minimum 10 years experience out of which at least 5 years should be in sales management, preferably in industrial inspection, verification, testing and certification services
• Successful track record in managing a sales force, preferably in the relevant field
• Sales, marketing, business development experience in training business
• Fluent in Bahasa Indonesia, high level of written and verbal English
• Ability to lead and motivate a sales team towards shared objectives
• Manage team performance
• Able to plan, organize and implement a range of sales promotion programs and events
• Ability to coach team members on effective selling techniques
• Ability to encourage service oriented mindset
• Foster enthusiasm and perseverance
• Ability to interact with all levels of management, consultants and clients
• Extensive knowledge of the related industry (main actors, trends/shifts, competitors, processes, regulatory frameworks)
• Excellent interpersonal and communication skills
• Negotiation and persuasion skills
• Change Management skills
• Conflict Managements skills
• Strong organizational skills and flexibility
• Results driven
Responsibilities:
• In conjunction with the business strategy, develop, communicate and translate sales business strategy into pragmatic action plans, execute and monitor to maximize profit
• Organize, motivate and lead sales teams and ensure the team reaches sales targets Manage and coordinate sales activities including supervision of contracts, direct sales, customer relations and related financial performance
• Manage and coordinate sales activities including supervision of contracts, direct sales, customer relations and related financial performance
• Based on global strategy, be responsible for the development and execution of local sales strategy
• Manage the team's sales activities, including sales planning, visits, reports and results
• Allocate areas of responsibility (e.g. designate account) to Sales Executives and ensure the team achieves sales objectives
• Coach sales staff, conduct performance assessment and objectives setting for sales personnel
• Support team members for negotiations with key prospects/accounts
• Monitor individual sales plans
• Keep abreast of new trends and consolidate market intelligence to adjust strategy
• Participate in sales forecasts and feasibility planning studies for new products and services
• Conduct market research activities and identify opportunities
• Conduct competition analysis and propose plans / activities to position SGS in the competitive market
• Make sales forecasts and feasibility planning studies for new products and services
• Participate in the annual budget planning process and regularly monitor sales expenditures
• Ensure communication and coordination with other teams to facilitate the successful handover and execution of the new and current business
• Cooperate with other managers to maximize sales efforts
• React upon business opportunities forwarded by Operations and inform them on progress
• Forward potential opportunities to other Business Lines as appropriate
Should you be interested and qualified for the positions, please send your Application letter, Curriculum Vitae, Photograph and expected salary to: recruitment@pancamitrasinergi.com
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